Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Sep 25, 2018 - 09:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 184.108.40.206 will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Note: Quercus 220.127.116.11 will be deployed in Production on September 25, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday September 25th - starting at 6:00 PM British Summer Time and concluding by 10PM BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday September 25th - starting at 2:00 PM British Summer Time and concluding by 6:00PM BST.
Activity: Deploy Quercus release 18.104.22.168 in the Production environment.
Impact: The Production environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 3 months ago. Sep 21, 2018 - 16:04 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).