Ellucian Quercus Maintenance Upgrade 8.15.0.5 in Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 22 days ago. Sep 25, 2018 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 22 days ago. Sep 25, 2018 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Quercus 8.15.0.5 will be deployed in the Production environment. This notification details the maintenance timeline and planned work.


Note: Quercus 8.15.0.5 will be deployed in Production on September 25, 2018


Window:
*** This notification is for our customers in Europe and the Middle East only ***
Tuesday September 25th - starting at 6:00 PM British Summer Time and concluding by 10PM BST.

*** This notification is for our customers in the Asia Pacific region only ***
Tuesday September 25th - starting at 2:00 PM British Summer Time and concluding by 6:00PM BST.

Activity: Deploy Quercus release 8.15.0.5 in the Production environment.


Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on The Ellucian HUB.

Dependencies: None


Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.


Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 26 days ago. Sep 21, 2018 - 16:04 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).