Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2019 - 20:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ethos Data Access will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.
Activity: Deploy release in the Test and Production environments.
Impact: The environments will be unavailable during the maintenance window. Please make sure no data loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.
Dependencies: None
Customer Action: After the maintenance window completes, Data Access administrators will now have access to a new Data Access Preview OKTA chiclet. Administrators will use this chiclet to access their non-production environments. To complete the configuration of the non-production environment, administrators will need to follow the "Configure Ethos Integration for Data Access" steps to specify the credentials to access the data from the source.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jan 10, 2019 - 18:03 EST
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - U.S.).