Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2019 - 20:00 EST
Update
Please be advised that the planned Maintenance Update for Ellucian Analytics originally scheduled for December 20 has been postponed and will now be deployed on the Test and Production environments on January 14.
New planned window: 01/14/2019 @ 08:00 p.m. to 01/15/2019 @ 02:00 a.m. Eastern
Customer Action: As a result of CR-000163766, Banner clients should reload their data in Analytics in order for the timestamp to be corrected. Loading or reloading data can be done through the Administrative Application.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You,
Your Ellucian Cloud Services Team
Posted Jan 10, 2019 - 18:28 EST
Update
Ellucian Analytics Maintenance December Release for tonight has been postponed. You will be notified once a new window is finalized.
Posted Dec 20, 2018 - 17:31 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 20, 2018 - 17:12 EST
Update
Customer Action: As a result of CR-000163766, Banner clients should reload their data in Analytics in order for the timestamp to be corrected. Loading or reloading data can be done through the Administrative Application.
Please be advised that the Ellucian Analytics December Release will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.
Activity: Deploy release in the Test and Production environments.
Impact: The environments will be unavailable during the maintenance window. Please make sure no loads are in progress at the start of the maintenance window. Any loads and scheduled jobs in progress will be interrupted and will have to be re-triggered once the deployment is done.
Dependencies: None
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.