Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 19, 2019 - 09:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.17.02 will be deployed to the Test environment. This notification details the maintenance time line and planned work.
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday February 19th - starting at 6:00 p.m. GMT and concluding on Tuesday February 19th at 10 p.m. GMT. *** This notification is for our customers in the Asia Pacific region only *** Tuesday February 19th - starting at 2:00 p.m. GMT and concluding on Tuesday February 19th at 6:00 p.m GMT.
Activity: Deploy Quercus release 8.17.02 to the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Dependencies: None.
Please Note: Your Customer Success Manager would have contacted you to let you know if your environment is not impacted by this release.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Production major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Please note: Planned roll-out to production 26th February
Thank You, Your Ellucian Cloud Services Team
Posted Feb 15, 2019 - 17:04 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).