ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ellucian Intelligent Learning Platform, we are continuing to deliver critical releases as needed. This notification details the maintenance timeline and planned work.
Note: This Hot-Fix update along with the October code will be deployed into Production environment on 10/31/2018.
Window: 10/25/2018 @ 4 p.m Eastern to 10/25/2018 @ 6 p.m Eastern
Activity: Deploy Hot-Fix into Preview environment.
Impact: Preview environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB, https://ellucian.force.com/clients/a111M00000FHLDx
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team