Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 6 days ago. Sep 13, 2018 - 04:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Elevate 188.8.131.52 will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Note: Elevate 184.108.40.206 will be deployed in Test on September 13th, 2018.
Window: 9/13/2018 @ 4 a.m. to 9/13/2018 @ 1 p.m Eastern Not all environments will be unavailable for the entire duration of the window. The release will be deployed for US customers between 4 a.m. and 8 a.m. Eastern time, and for Canadian customers between 9 a.m. and 1 p.m. Eastern time.
Activity: Deploy Elevate release 220.127.116.11 in the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Client Notice : Planned Release to Production : Elevate 18.104.22.168 is planned to be released to the Production environment on September 20th, 2018
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 8 days ago. Sep 11, 2018 - 13:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).