Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 8 months ago. Jun 26, 2018 - 09:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.15/188.8.131.52 will be deployed in the Prod environment. This notification details the maintenance timeline and planned work.
Note: Quercus 8.15 and 184.108.40.206 will be deployed in Production on June 26, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday June 26th - starting at 6:00 PM British Summer Time and concluding by 11PM BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday June 26th - starting at 2:00 PM British Summer Time and concluding by 7:00PM BST.
Activity: Deploy Quercus release 8.15 and 220.127.116.11 in the Production environment.
Impact: The Production environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 8 months ago. Jun 22, 2018 - 16:14 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).