Maintenance Update for Ellucian Quercus SSO PROD infrastructure
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 3 days ago. Jan 15, 2019 - 14:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 days ago. Jan 15, 2019 - 13:00 EST
Update
ELLUCIAN CLOUD SERVICES

Please be advised that the planned Maintenance Update for Ellucian Quercus SSO originally scheduled for 18 December has been postponed and will now be deployed on the Production platform during EU non-production hours on 15 January.

Window:
15 January 2019 @ 6:00 p.m. to 15 January 2019 @ 7:00 p.m. GMT

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank You,

Your Ellucian Cloud Services Team
Posted about 1 month ago. Dec 17, 2018 - 12:34 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a Maintenance Update for Ellucian Quercus SSO will be deployed on the Production platform during EU non-production hours. This notification details the maintenance timeline and planned work.


Window:
18 December 2018 @ 6:00 p.m. to 18 December 2018 @ 7:00 p.m. GMT

Activity: Deploy updates to the SSO component on the Production platform.

Impact: The PROD environment may be unavailable for a 1-hour period during this maintenance window.

Dependencies: None.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Please Note : Your CSM will contact you if your environment is not impacted by this maintenance update

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank You,
Your Ellucian Cloud Services Team
Posted about 1 month ago. Dec 12, 2018 - 17:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).