Ellucian SaaS services have been restored. The Cloud Team asks that all clients and internal partners log in to test their connectivity.
An Incident Summary detailing the timeline and resolution of the incident will be available for review within the designated time frame defined in the SLA.
Contact: If you have any questions or concerns about this notification, please contact your Customer Success Manager.
Thank You,
Your Ellucian Cloud Operations Team
Posted Mar 21, 2018 - 14:17 EDT
Investigating
Some Ellucian CRM Recruit SaaS environments are experiencing an interruption of service as of 1:34 PM Eastern on March 21, 2018. The Ellucian Cloud Team was engaged immediately to rapidly restore service.
Updates will be provided hourly until service is restored.
Contact: If you have any questions or concerns about this notification, please contact your Customer Success Manager
Thank You,
Your Ellucian Cloud Operations Team
Posted Mar 21, 2018 - 13:46 EDT
This incident affected: Ellucian SaaS (Ellucian Recruit).