Service Alert - Ellucian Recruit/Advise/Advance SaaS Issue
Incident Report for Ellucian Cloud
Resolved
Ellucian SaaS services have been restored. The Cloud Team asks that all clients and internal partners log in to test their connectivity.

An Incident Summary detailing the timeline and resolution of the incident will be available for review within the designated time frame defined in the SLA.

Contact: If you have any questions or concerns about this notification, please contact your Customer Success Manager.

Thank You,
Your Ellucian Cloud Operations Team
Posted 27 days ago. Oct 17, 2018 - 15:04 EDT
Investigating
US-based Ellucian Recruit/Advise/Advance SaaS environments are experiencing issues with login as of 2:31 PM EST. The Ellucian Cloud Team is fully engaged to rapidly restore service.

Updates will be provided hourly until service is restored.

Contact: If you have any questions or concerns about this notification, please contact your Customer Success Manager

Thank You,
Your Ellucian Cloud Operations Team
Posted 27 days ago. Oct 17, 2018 - 14:47 EDT
This incident affected: Ellucian SaaS (Ellucian Advance, Ellucian Advise, Ellucian Recruit).