Ellucian Analytics Refresh Pipeline maintenance
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 12, 2021 - 10:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2021 - 20:02 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Several customers have reported issues with their Analytics Refresh Pipeline jobs erroring out or taking a longer than anticipated time to complete.
We have verified that these issues are happening for other customers as well. We will be cancelling and clearing out the stagnant refresh jobs.
If your refresh job is cancelled and you have a job reoccurrence scheduled, the next instance should resume as scheduled.
Until a successful refresh occurs, some data may be out of date. No Analytics Load Pipeline jobs will be modified.
We will continue to keep you updated as we work through these issues.
Please reach out if you have any additional questions.

Window: Tuesday, 11 May 2021 at 5:00 pm to Wednesday, May 12 2021 at 10:00 am Eastern
Thank You,
Your Ellucian Cloud Services Team
Posted May 11, 2021 - 20:01 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ellucian Analytics - Canada, Ellucian Analytics - Europe, Ellucian Analytics - U.S.).