Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2019 - 00:30 EDT
Update
ELLUCIAN CLOUD SERVICES
Please be advised that the Maintenance Update for Ellucian Elevate SSO which was scheduled for 04/04/2019 (US Region only) is postponed and will be rescheduled at a later date.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 03, 2019 - 17:11 EDT
Scheduled
Please be advised that on Thursday April 4th at 12:30 AM Eastern, Ellucian Mobile 5.3.1 will be deployed to the Production environment. The Mobile Cloud Configuration Tool will be unavailable for a period of one hour during the deployment.
Window: 04/04/2019, 12:30 AM to 04/04/2019, 1:30 AM Eastern
Impact: The Prod Mobile Cloud Configuration Tool will be unavailable during the maintenance window.
Dependencies: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: For any issues related to the update, please contact Ellucian Support Center.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 02, 2019 - 16:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Mobile Cloud).