Maintenance Notification Ellucian Intelligent Learning Platform 5.4 - Preview Environment (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 05, 2021 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 04, 2021 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
 Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.4 application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
 
Window:
*** Europe customers ***
Thursday, 5th August 2021 at 02:00 AM BST (GMT +1) to Thursday, 5th August 2021 at 05:00 AM BST (GMT +1)

Activity: Deploy release in the Preview environment.
 
Note: This update will be deployed to the Production environment on Wednesday, 25th August 2021.
 
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
 
Documentation: Release documentation can be found on the Ellucian Customer Center:
 https://ellucian.force.com/clients/a111M00000QdimI
 
Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Aug 02, 2021 - 12:04 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - EMEA).