Maintenance Update for Ellucian Elevate SSO PROD infrastructure
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 2 months ago. Jan 17, 2019 - 05:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. Jan 17, 2019 - 04:00 EST
Update
ELLUCIAN CLOUD SERVICES

Please be advised that the planned Maintenance Update for Ellucian Elevate SSO originally scheduled for December 20 has been postponed and will now be deployed on the Production platform on January 17.

New planned window:
01/17/2019 @ 04:00 a.m. to 01/17/2019 @ 05:00 a.m. Eastern

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank You,

Your Ellucian Cloud Services Team
Posted 3 months ago. Dec 17, 2018 - 17:03 EST
Scheduled
Please be advised that a Maintenance Update for Ellucian Elevate SSO will be deployed in the Production platform. This notification details the maintenance timeline and planned work.


Window:
** US Region **
12/20/2018 @ 04:00 a.m. to 12/20/2018 @ 05:00 a.m. Eastern

Please Note : This Maintenance Upgrade only impacts customers in the US Region

Activity: Deploy updates to the SSO component on the Production platform.

Impact: The PROD environment may be unavailable for a 1-hour period during this maintenance window.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 3 months ago. Dec 12, 2018 - 17:00 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).