Ellucian Workflow Hot-Fix Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted 25 days ago. Sep 25, 2019 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 25 days ago. Sep 25, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing support for customers using Ellucian Workflow we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
09/25/2019 @ 10:00 a.m.Eastern to 09/25/2019 @ 11:00 a.m.Eastern
** Canada, EU & US regions **
09/25/2019 @ 8 p.m.Eastern to 09/25/2019 @ 10 p.m.Eastern

Activity: Deploy Hot-Fix into Production Environment

Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or occasional disconnects

Documentation: Release documentation can be found on The Ellucian Customer Center :
https://ellucian.force.com/clients/a111M00000NesWN

Dependencies: None

Customer Action: There is no action required by customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel

Thank You,
Your Ellucian Cloud Services Team
Posted 27 days ago. Sep 23, 2019 - 19:30 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - U.S.).