Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 12, 2023 - 21:00 EST
ELLUCIAN CLOUD SERVICES Please be advised that Maintenance Update 5.5.7 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
Window: *** Europe customers *** Friday, 13th January 2023 at 02:00 AM GMT to Friday, 13th January 2023 at 05:00 AM GMT.
NOTE: The deployment to Production is currently scheduled for Thursday, 26th January in the same time window.
Activity: Deploy release in the Preview environment.
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.