Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 09, 2021 - 15:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ethos Data Access we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
Window: Wednesday, 09 June at 3:00 PM Eastern to Wednesday, 09 June at 4:00 PM Eastern
Activity: Deploy Hot-Fix in the Production environment.
Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environment there is a chance of intermittent slowness or occasional disconnects.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jun 09, 2021 - 11:00 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Australia, Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).