Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2021 - 20:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that Maintenance release 2020.4.1.0 for Ellucian Analytics will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: Thursday, 4 March 2021 at 8:00 pm to Friday, 5 March 2021 at 6:00 am Eastern Impact: Ellucian Analytics will be unavailable during the maintenance window. Load and Refresh jobs running will not be impacted and can remain running or scheduled. Release documentation can be found on the Ellucian Customer Center : https://ellucian.force.com/clients/a111M00000R1CUd
Please see the Ellucian Analytics Release Notes for Release 2020.4.1.0 https://resources.elluciancloud.com/bundle/ellucian_analytics_rel_release_notes/page/c_analytics_release_notes.html Dependencies: None. Pre Release-Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline jobs may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job. Post Release-Customer Action: As a result of this release, customers utilizing Finance content must take the specified required actions. In Ellucian Analytics, run the Analytics Load Pipeline job for the Finance domain. Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel. Thank You, Your Ellucian Cloud Services Team