Maintenance Notification Banner SaaS July, 2022 (Tier 2) Release 22.7.2 Production

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Aug 10, 2022 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 09, 2022 - 23:30 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the following Ellucian Banner SaaS July T2 Release 22.7.2 will be deployed on the Production environments. This notification details the maintenance timeline and planned work.

Window: August 9th 2022, 11:30 PM to August 10th 2022, 7:00 AM Eastern

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:

Release 22.7.2:
Banner - General - DB Upgrade BA GENERAL CMN DB 9.27.0.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=4fd51172875811186fd864ed0ebb35c8

Banner - General - Ethos API DB Upgrade BA ETHOS API DB UPGRADE 9.27.0.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=d21bd94a978855507c5bf8e3a253afd0

Banner - General - Self-Service RESTful API BA GENERAL SELF-SERVICE 9.11.0.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=649cc58987c059506c71ca27dabb3509

Banner - General - Integration API BA INTG API 9.27.0.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=72d2b4db97d815d47c5bf8e3a253af4c

Banner - Student - Student API BA STU API 9.27.0.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=06cd8a3697f341105154d004a253af56

Banner - Student - Registration BA STUDENT REGIST SSB 9.25.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=f621e18287c4919099ecca65dabb35c7

Banner - Student Self-Service Banner Student Self-Service 9.20.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=ccf4aab587a34d502f5a0dc4dabb35f2

Banner - Faculty and Advisor Self-Service Banner Faculty Self-Service 9.18.1 https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=11f46eb587a34d502f5a0dc4dabb35d2

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Aug 04, 2022 - 10:01 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Banner SaaS).