Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 24, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a feature release for Ellucian Analytics will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Activity: Deploy release in the Production environment.
Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environments there is a chance of intermittent slowness or occasional disconnects. Please make sure no loads are in progress at the start of the maintenance window. Although the content updates are for Production tenants only, infrastructure changes required by this update will potentially affect running jobs in both Test and Production tenants.
Documentation: Release documentation can be found on the Ellucian Customer Center :
Dependencies: API dependencies exist for some content, see Customer Action for details.
Customer Action: In order to upgrade to the new Student and Finance content being delivered in this release, a new Client driven upgrade job is available within the Jobs menu of the Admin UI. This job will need to be run from the Admin UI AFTER you upgrade your source system to either Colleague 1.22.2 or Banner 9.14. This Client driven upgrade is necessitated to allow you to upgrade your source APIs on your schedule. More information about this will be available on eCommunities before the deployment.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.