Ellucian Quercus Upgrade 8.29.2.0 to the Non-Production Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Nov 30, 2022 - 07:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2022 - 05:30 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus Upgrade 8.29.2.0 will be deployed to the Non-Production environment. This notification details the maintenance time line and planned work.

Window:
*** This notification is for our customers in the APAC region only ***
Wednesday, 30th November - starting at 9:30 p.m. AEDT and concluding on Wednesday, 30th November at 11:30 p.m. AEDT.

NOTE: The Upgrade in Production is scheduled for Saturday, 3rd of December 2022.

Activity: Deploy Quercus Upgrade 8.29.2.0 to the Non-Production environment.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found at the following link by EOB tomorrow :
https://resources.elluciancloud.com/en-GB/bundle/quercus_rel_aus_release_notes/page/c_82920_au_release_notes.html

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank You,
Your Ellucian Cloud Services Team
Posted Nov 29, 2022 - 09:02 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).