Please be advised of the change in the window below:
*** For customers in the Australia and New Zealand regions *** Starting Thursday, May 30, 2019 at 9:00 AM EDT and concluding by Thursday, May 30, 2019 at 11:00 AM EST.
If you have any questions or concerns, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.
Thanks, Ellucian Cloud Team
Posted May 29, 2019 - 09:32 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2019 - 14:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements an infrastructure maintenance is planned for all eCRM customers. This maintenance will affect all eCRM Prod environments and there is no downtime expected, however, you may experience intermittent disconnects while working in your environment.
WINDOW: *** For customers in the Europe region*** Starting Tuesday, May 28, 2019 at 2:00 PM EDT and concluding by Tuesday, May 28, 2019 at 4:00 PM EDT.
*** For customers in the United States and Canada regions*** Starting Tuesday, May 28, 2019 at 8:00 PM EDT and concluding by Tuesday, May 28, 2019 at 10:00 PM EDT.
*** For customers in the Australia and New Zealand regions *** Starting Thursday, May 30, 2019 at 9:00 AM EDT and concluding by Thursday, May 30, 2019 at 11:00 AM EST.
If you have any questions or concerns, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.