The scheduled maintenance has been extended for another 4 hours.
Posted Jun 08, 2021 - 08:48 EDT
Update
The scheduled maintenance has been extended for another 4 hours.
Posted Jun 08, 2021 - 04:32 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 07, 2021 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES As part of our ongoing efforts to optimize service, Ellucian needs to apply Analytics hotfix 2021.1.0.3 in the Ellucian Analytics Production and Test environments.
Window: Monday, 7 June at 9:00 PM Eastern to Tuesday, 8 June at 5:00 AM Eastern
Impact: Ellucian Analytics will be unavailable during the maintenance window.
Please see the Ellucian Analytics Release Notes for Hotfix 2021.1.0.3: https://resources.elluciancloud.com/bundle/ellucian_analytics_rel_release_notes/page/c_ellucian_analytics_2021_103.html Dependencies: None. Pre Release-Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline job may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job. Post Release- In Ellucian Ethos Data Access, load the contributions resource. Tip: To help expedite the Data Access load for contributions, Ellucian recommends running the load with two concurrent pages. After the Data Access load, in Ellucian Analytics, run the Analytics Load Pipeline job for the Advancement domain.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel. Thank You,