ELLUCIAN CLOUD SERVICES
Please be advised of the Ellucian Banner SaaS August 2019 Update Release to be deployed on the Non-Production environment. This notification details the maintenance timeline and planned work.
The Ellucian Banner SaaS August 2019 Update Release will be deployed in Non-Production on 08/13/2019 and the same update will be deployed in Production on 08/20/2019 at 4:00 AM Eastern.
Window: 08/13/2019, 4:00 AM to 08/08/2019, 7:00 AM Eastern
Impact: The Non-Production environment will be unavailable during the maintenance window.
Documentation: Please refer to the following article for the details in this release:https://ellucian.force.com/clients/s/releases/a111M00000OalIQhttps://ellucian.force.com/clients/s/releases/a111M00000OaE7Khttps://ellucian.force.com/clients/s/releases/a111M00000OaT5Shttps://ellucian.force.com/clients/s/releases/a111M00000Oapkbhttps://ellucian.force.com/clients/s/releases/a111M00000OZQUPhttps://ellucian.force.com/clients/s/releases/a111M00000NdXD1
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team