ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Note: A maintenance update for Ellucian Workflow will be deployed to Production environment for AU region customers on 08/28/2019 @ 10:00 a.m. Eastern and for US & UK & CA region customers on 08/28/2019 @ 9 p.m. Eastern
** AU region only **
08/14/2019 @ 10:00 a.m. Eastern to 08/14/2019 @ 02:00 p.m. Eastern
** UK, US & Canada regions **
08/14/2019 @ 09:00 p.m. Eastern to 08/15/2019 @ 01:00 a.m. Eastern
Activity: Deploy release in the Test environment.
Impact: Ellucian Workflow Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on the Ellucian Customer Center : https://ellucian.force.com/clients/a111M00000OaIj0
Customer Action: As part of this release, PHP will be upgraded from 5.6 to 7.1. It is possible that some of your Ellucian Workflow trigger code may contain deprecated PHP features that could be incompatible with the new PHP version. Please consult https://www.php.net/manual/en/migration70.incompatible.php
for a full list of backwards incompatible changes and modify your triggers as necessary.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team