ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advise in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis.
This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
Details about the CRs included in this update can be found here: https://ellucian.force.com/clients/s/releases/a111M00000RbVUV/ellucian-crm-advise-september-2021-maintenance-update
*** Europe customers ***
Starting Thursday, 16 September 2021 at 1:00 AM BST and concluding by Thursday, 16 September 2021 at 3:00 AM BST
*** Middle East customers ***
Starting Thursday, 16 September 2021 at 4:00 AM GST and concluding by Thursday, 16 September 2021 at 6:00 AM GST
This MU impacts all Ellucian CRM Advise Prod environments in the EMEA region. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.
There is no action required at this time, this announcement is informational.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Ellucian Cloud Team