Maintenance Notification Ellucian Workflow - Test - ME and UK regions only.
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 25, 2022 - 12:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2022 - 20:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.1.4 for Ellucian Workflow will be deployed in the 2.0 Test environment for all Middle Eastern and European customers. This notification details the maintenance timeline and planned work.

Window:
** European region only**
Thursday, 25 August 2022 @ 1:00 a.m. BST to Thursday, 25 August 2022 @ 5:00 a.m. BST

** Middle Eastern region only**
Thursday, 25 August 2022 @ 4:00 a.m. GST to Thursday, 25 August 2022 @ 8:00 a.m. GST

Note: This Maintenance Update will be deployed in Production on Thursday, 22 September 2022.

Activity: Deploy 2.1.4 release into Ellucian Workflow Test environment

Impact: There will be downtime experienced in the 2.0 test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=7e53e6c7975d9d54ebc2bdcfe153af9f

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Aug 19, 2022 - 13:11 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Europe, Ellucian Workflow - Middle East).