Infrastructure maintenance for the Ellucian Quercus (EMEA) Production environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jul 22, 2021 - 00:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 21, 2021 - 23:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that an Infrastructure Maintenance Update for Ellucian Quercus will be deployed in the Production Platform. This notification details the maintenance timeline and planned work.

Window:
*** This notification is for our customers in the EMEA region only ***
Wednesday 21st July - starting at 04:30 a.m. BST (GMT+1) and concluding on Wednesday 21st July at 5:30 a.m. BST (GMT+1).

Activity: Deploy Infrastructure updates to the SaaS environment on the Production platform.

Impact: The Production environment will be unavailable for a 1-hour period during this maintenance window.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact me or your Customer Success Manager.

Thank You,
Your Ellucian Cloud Services Team
Posted Jul 14, 2021 - 12:23 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).