Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2023 - 21:01 EST
Scheduled
ELLUCIAN CLOUD SERVICES
The Hotfix planned for last night has been delayed. It is being rescheduled to tonight. This notification details the maintenance timeline and planned work.
Window: Friday, 27 January at 9:00 PM Eastern to Friday, 27 January at 10:00 PM Eastern
Activity: Deploy Hot-Fix in the Preview and Production environments.
Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.
Dependencies: None
Documentation: This hotfix includes the resolution of issues causing loads to become stuck in the "Prepared" state.
Customer Action: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jan 27, 2023 - 10:22 EST
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Australia, Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).