Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 05, 2022 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that there is an upcoming infrastructure maintenance for Ellucian CRM Prod servers. This notification details the maintenance timeline and planned work.
*** Australia customers *** Starting Friday, 5 August 2022 at 11:00 PM AEST and concluding by Saturday, 6 August 2022 at 1:00 AM AEST
This infrastructure update will update certificates on our Prod AD FS server and will resolve the issue of not being able to be logged into both Non-Prod and Prod CRM within the same browser window. There is no expected downtime during the infrastructure maintenance however you may experience intermittent slowness or an occasional disconnect to your environment.
Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).