Ellucian Experience - Production Environment - Maintenance Notification
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 06, 2021 - 23:59 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2021 - 22:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ellucian Experience will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window: Thursday, 06 May 2021 at 10:00 pm to Thursday, 06 May 2021 at 11:59 pm Eastern

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.

Documentation: Basic release notes:
• Alerts within Configuration have been updated for consistency
• Tokens within the Experience Setup application may now be invalidated by Admins
• Defect causing Announcement setup wizard to disappear has been resolved

Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience_rel_release_notes/page/c_rel_notes_1_23_experience.html

Customer Action: Please see the release documentation for required actions.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted May 04, 2021 - 13:03 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.)).