Colleague SaaS T3 - Release Updates - Production - January 30, 2023
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 31, 2023 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2023 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Production on January 30, 2023.

Windows:
Eastern Time Zone - January 30 from 9:00 PM to 11:59 PM
Central/Mountain Time Zone - January 30 from 9:00 PM to 11:59 PM
Pacific Time Zone -January 30 from 9:00 PM to 11:59 PM
Samoa Standard Time - January 30 from 9:00 PM to 11:59 PM

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=c27c4cbb87f3dd9099ecca65dabb3554
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6b2d9d6c8710a9586fd864ed0ebb3528
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=8c3f2d2487d861582f5a0dc4dabb35d4

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Please review and adjust scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jan 27, 2023 - 17:15 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).