eCRM SaaS Maintenance Update: Ellucian CRM Recruit Prod (Australia only)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 21, 2019 - 11:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 21, 2019 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

***The original message incorrectly stated the AUS MU deployment would occur on Thursday, June 20, 2019 at 9 AM EDT and has been correct to Friday, June 21, 2019 at 9 AM EDT which was the original intended date***

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis.

This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.

Details about the CRs included in this update can be found here:
https://ecommunities.ellucian.com/message/256903#256903

For all clients using the General Application Imports, please review CR-000167756 regarding sources: https://ellucian.force.com/clients/s/change-request/a0x1M000004uHMe/cr000167756

WINDOW:
*** This notification is for our customers in the Australia only***
Starting Friday, 21 June 2019 at 11:00 PM UTC+10 and concluding by Saturday, 22 June 2019 at 1:00 AM UTC+10.

IMPACT:
This MU impacts all Ellucian CRM Recruit Prod environments in Australia and New Zealand only. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you,
Ellucian Cloud Team
Posted Jun 20, 2019 - 15:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Recruit).