Ellucian Cloud Status - Colleague SaaS T3 - Release Updates - Non-Production

Colleague SaaS T3 - Release Updates - Non-Production - August 5, 2022

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Aug 05, 2022 - 09:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 05, 2022 - 06:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on August 5, 2022. The same updates will be deployed in Production on August 8, 2022. You will receive a different notification for production.

Windows:
Eastern Time Zone - August 5th from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - August 5th from 4:00 AM to 7:00 AM
Pacific Time Zone - August 5th from 3:00 AM to 6:00 AM
Samoa Standard Time - August 5th from 12:00 AM to 3:00 AM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=8b86531d871c11d0fb8e43b6cebb351f
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=107f45b397e4d9907c5bf8e3a253af03

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Aug 04, 2022 - 12:02 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).