Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2020 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that there will be Ellucian Colleague SaaS Infrastructure Maintenance on the Non-Production & Production environments. This notification details the maintenance timeline and planned work.
The Ellucian Colleague SaaS Infrastructure Maintenance will be deployed in Non-Production & Production on 01/21/2020.
Window: 01/21/2020, 9:00 PM to 01/21/2020, 11:00 PM Eastern
Impact: The Non-Production & Production environments will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jan 16, 2020 - 15:04 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).