Ellucian Experience - Production Environment - EMEA region - Maintenance Notification (EMEA region only)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Nov 28, 2022 - 18:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2022 - 16:33 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ellucian Experience will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:

** EU region **
Monday, 28 November 2022 at 9:00 pm GMT to Monday, 28 Novembe 2022 at 11:00 pm GMT

** UAE region **
Tuesday, 29 November 2022 at 1:00 am GST to Tuesday, 29 November 2022 at 3:00 am GST


Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.

Documentation: Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience_rel_release_notes/page/c_rel_notes_1_49_experience.html

Customer Action: Please see the release documentation for required actions.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Nov 28, 2022 - 16:32 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (EMEA)).