Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2019 - 20:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that maintenance release for Ellucian Analytics will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Impact: Although the content updates are for Prod tenants only, infrastructure changes required by this update will potentially affect running jobs in both Test and Production tenants.
Documentation: Release documentation can be found on the Ellucian Customer Center :
Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline job may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job. The following action is needed by customers to enable new features and implement enhancements following this release:
** Finance Content ** An Analytics Load Pipeline job for Finance domain is required to enable Finance ELT changes
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.