ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Colleague SaaS T2 Update will be deployed in the Prod environment. This notification details the maintenance timeline and planned work.
The Ellucian Colleague T2 Update will be deployed in Prod on 12/12/2018.
Window: 12/12/2018, 9 PM to 12/13/2018, 1 AM Eastern
Impact: The Prod environment will be unavailable during the maintenance window.
Documentation: Please refer to the following article for the details in this release: https://ellucian.force.com/clients/articles/FAQ/Colleague-Releases-November-2018
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team