Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2021 - 14:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, this notice is to inform you of plans to perform a hot fix on your Ellucian CRM deployment(s) within the Ellucian Cloud.
This hot fix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
WINDOW: *** Australia customers *** Starting Wednesday, 12 May 2021 at 4:00 AM AEST and concluding by Wednesday, 12 May 2021 at 6:00 AM AEST
The Prod hot fix will be deployed as a part of the upcoming Ellucian CRM Advance 3.2 Prod upgrade.
IMPACT: This hot fix only impacts Ellucian CRM Advance Non-Prod in the APAC region. There is no expected downtime during the hot fix however you may experience intermittent slowness or an occasional disconnect to your environment.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after this hot fix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Thank you, Ellucian Cloud Team
Posted May 11, 2021 - 12:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC)).