Ellucian Cloud Status - Colleague SaaS T2 - Release Updates - Non-Production

Colleague SaaS T2 - Release Updates - Non-Production - December 2, 2022

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Dec 02, 2022 - 09:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 02, 2022 - 06:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T2 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on November 23, 2022. The same updates will be deployed in Production on December 7, 2022.

Windows:
Eastern Time Zone - December 2 from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - December 2 from 4:00 AM to 7:00 AM
Pacific Time Zone -December 2 from 3:00 AM to 6:00 AM
Samoa Standard Time - December 2 from 12:00 AM to 3:00 AM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_defect&sys_id=9ab03dcc47891110befa0775d36d43dc
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=9714fe1397295950a7bcfbc3f153af60
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_defect&sys_id=c875753147c3dd500cf60562846d4355
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_defect&sys_id=4a7a9d0d47a9959008322172e36d432d
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=fdd97ddc979e9154e07877271153af03
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_defect&sys_id=dcbc2e7d47759d50befa0775d36d43c9

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Dec 01, 2022 - 18:03 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).