Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 10 months ago. Aug 14, 2018 - 09:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 220.127.116.11 will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Note: Quercus 18.104.22.168 will be deployed in Test on August 14, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday August 14th - starting at 6:00 PM British Summer Time and concluding by 10PM BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday August 14th - starting at 2:00 PM British Summer Time and concluding by 6:00PM BST.
Activity: Deploy Quercus release 22.214.171.124 in the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Client Notice : Planned Release to Production : Quercus 126.96.36.199 is planned to be released to the Production environment on August 21st 2018
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 11 months ago. Aug 10, 2018 - 16:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).