Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 04, 2022 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that Maintenance Update/Hotfix 5.5.3.2 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: *** Europe customers *** Friday, 5th August 2022 at 02:00 AM BST to Friday, 5th August 2022 at 05:00 AM BST.
NOTE: This hotfix addresses an LMS Username issue. Please refer to the corrected documentation link below for more details.
Activity: Deploy release in the Production environment.
Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.