Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2019 - 23:30 EST
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian is deploying Send App Maintenance Update in the eTranscripts Production environment. This update provides a hotfix for eTranscripts Send App to support Grails 3.3.2 for Banner Student eTranscripts API 9.2, to be available in a future release.
Note: eTranscripts Banner, Colleague and Power Campus will not be directly impacted. However, Ellucian recommends all clients to place a test order from the vendor site to cloud application (https://etranscripts.elluciancloud.com/) and ensure the order gets fulfilled. Window: 12/04/2019 @ 11:30 p.m. Eastern to 12/05/2019 @ 02:30 a.m. Eastern. During maintenance window, eTranscripts Production environment will not be available.
Activity: Deploy Send App to eTranscripts Production environment.
Impact: No impact
Dependencies: None
Client Action: Ellucian recommends all clients to place a test order from the vendor site to cloud application (https://etranscripts.elluciancloud.com/) and ensure the order gets fulfilled. Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Dec 03, 2019 - 13:02 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian eTranscripts).