Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 20, 2020 - 09:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, this notice is to inform you of plans to upgrade your Ellucian CRM deployment(s) within the Ellucian Cloud.
TARGETED NON-PROD UPGRADE WINDOW: Ellucian CRM Advance Non-Prod, July 20, 2020 - July 23, 2020
Your specific date and time will be shared directly with you via your Ellucian CRM distribution email following this message by EOD on July 6, 2020.
There will be no clones taken as a part of this maintenance release. All configurations that currently reside within Non-Prod do not need to be transferred to Prod.
If you do not receive a direct email outlining your specific upgrade date and time, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.
TARGETED PROD UPGRADE WINDOW: Ellucian CRM Advance Prod, August 3, 2020 - August 4, 2020
You will receive another update regarding the Ellucian CRM Advance Prod upgrade after the Non-Prod upgrade windows are completed.
USER ACCEPTANCE TESTING: It is expected that current business operations are tested after all Ellucian CRM upgrades. The goal of the testing is to verify that current business operations are unimpeded.
Should you encounter issues after this maintenance release, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.