Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 26, 2020 - 09:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud an infrastructure maintenance is planned for all Ellucian CRM customers. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.
WINDOW: *** Australia customers *** Starting Thursday, 27 February 2020 at 01:00 GMT+11 and concluding by Thursday, 27 February 2020 at 05:00 GMT+11.
*** New Zealand customers *** Starting Thursday, 27 February 2020 at 03:00 GMT+13 and concluding by Thursday, 27 February 2020 at 07:00 GMT+13.
IMPACT: This infrastructure maintenance only impacts Ellucian CRM Non-Prod environments in the APAC region. There is no expected downtime however you may experience intermittent slowness or an occasional disconnect to your environment.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.