Ellucian Cloud Status - Colleague SaaS T3 - Release Updates - Production

Colleague SaaS T3 - Release Updates - Production - November 28, 2022

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Nov 29, 2022 - 06:02 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 28, 2022 - 21:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Production on November 28, 2022.

Windows:
Eastern Time Zone - November 28 from 9:00 PM to 11:59 PM
Central/Mountain Time Zone - November 28 from 9:00 PM to 11:59 PM
Pacific Time Zone - November 28 from 9:00 PM to 11:59 PM
Samoa Standard Time - November 28 from 9:00 PM to 11:59 PM

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=0d199f4e974fd9905154d004a253afd1 (Release 035378)
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2d64026687ccd5d0fb8e43b6cebb3525 (Release 034540)

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Nov 25, 2022 - 12:16 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).