Banner SaaS - Infrastructure Maintenance Updates OS Patching - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 04, 2021 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2021 - 01:02 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Every month the infrastructure platforms supporting your applications have the latest operating system patches applied for both Prod and Non-prod environments on different weekends of each month.
Please be advised we will be performing infrastructure maintenance (OS Patching) in your Production environment on April 4th, 2021.

Window: April 4, 2021, 1:00 AM to April 4, 2021, 6:00 AM Eastern

Impact: The Production environment will be unavailable during the maintenance window.

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 29, 2021 - 17:06 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Banner SaaS).