Ellucian Workflow Maintenance Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2019 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Production environment. This notification details the maintenance timeline and planned work. 

Window: 
** Asia Pacific region only **
03/28/2019 @ 10:00 a.m Eastern to 03/28/2019 @ 1:00 p.m Eastern

** EU & US regions **
03/28/2019 @ 8 p.m Eastern to 03/28/2019 @ 11 p.m Eastern

Activity: Deploy release in the Production environment.

Impact: Ellucian Workflow Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on the Ellucian Customer Center : 
https://ellucian.force.com/clients/a111M00000O4RIM

Dependencies: None 

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly. 

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel. 

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 25, 2019 - 16:58 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - U.S.).