Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2020 - 14:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, we are continuing to deliver hot fixes to resolve critical Change Requests (CRs) on a monthly basis.
This hot fix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
WINDOW: *** Middle East customers *** Starting Tuesday, 22 September 2020 at 10:00 PM GST and concluding by Wednesday, 23 September 2020 at 12:01 AM GST
IMPACT: This hot fix only impacts Ellucian CRM Advance Non-Prod environments in the EMEA region. There is no expected downtime during the hot fix however you may experience intermittent slowness or an occasional disconnect to your environment.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after the hot fix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Thank you, Ellucian Cloud Team
Posted Sep 21, 2020 - 17:17 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (EMEA)).