Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 11 months ago. Oct 09, 2018 - 00:01 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.16 will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Note: Quercus 8.16 will be deployed in Test on October 9th, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday October 9th - starting at 5:00 AM British Summer Time and concluding by 5:00 PM BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday September 18th - starting at 5:00 AM British Summer Time and concluding by 5:00 PM BST.
Activity: Deploy Quercus release 8.16 in the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Client Notice : Planned Release to Production : Quercus 8.16 is planned to be released to the Production environment on October 30 2018
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 12 months ago. Oct 02, 2018 - 16:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).